Your files
fileclay converts and edits files on your device, inside your browser. Files, their names and their contents are not sent to us or to any third party, so we cannot see, read, copy or recover them.
Passwords used to protect or unlock a PDF are held in memory while the tool runs. They are neither stored nor sent.
Data kept on your device
Your browser stores the following locally. None of it is transmitted to us.
- Preferences: language, theme and converter settings.
- Conversion history, which is off by default. If you turn it on in settings, your recent results are saved, up to 50 conversions or 1 GB, with their file names and an image thumbnail, so you can download them again. You can clear it or turn it off at any time.
- Site files and conversion engines, cached so the site loads faster and can work offline.
You can delete all of this at any time by clearing this site's data in your browser.
Analytics
We use two cookieless services to learn which parts of the site are useful and whether conversions succeed.
- Umami Cloud records page views and product events. Events contain only event names, counts, format identifiers and a failure category, such as "memory". URL query strings are excluded and the browser's Do Not Track setting is honored.
- Cloudflare Web Analytics records visits and page performance measurements.
Like any web request, these reach the provider with your IP address and browser details. We only see aggregated figures, and they never include a file name, file content or an identifier that we could link to you.
Feedback form
If you use "Send feedback", the form sends us your message, your email address if you add one, the page you were on and your browser and device type. It is delivered through Web3Forms. We use it to read and answer your message. Please do not include sensitive information.
Hosting and delivery
The site is served by Cloudflare. As with any website, the server handles technical data needed to deliver each page, including your IP address, browser details and the address requested.
The conversion engine is served from this site. If it fails to load, we offer an optional download from the jsDelivr network. If you accept, jsDelivr receives your IP address, as with any download. No file of yours is involved.
Legal bases
Where the General Data Protection Regulation applies, we rely on our legitimate interest in running, securing and improving the site for hosting and analytics (Art. 6(1)(f)), and on your consent for messages you choose to send us and for the optional jsDelivr download (Art. 6(1)(a)).
Recipients and transfers
We do not sell personal data. The only recipients are the providers named above: Cloudflare, Umami, Web3Forms and, if you accept the download, jsDelivr. Some may process data outside the European Economic Area. In those cases the transfer relies on the safeguards in each provider's terms, such as standard contractual clauses.
Retention
Feedback messages are kept only as long as needed to read and answer them. Hosting and analytics data is kept for the periods set by each provider. Data on your device stays until you delete it.
Your rights
You can ask for access to your personal data and for its rectification, erasure, restriction or portability, object to its processing, and withdraw consent at any time. Write to hello@fileclay.com, or use the "Send feedback" form and include an email address so we can reply. You can also complain to your data protection authority.
fileclay has no accounts, so to find a feedback message we need the email address you used or enough detail to identify it.
Changes and advertising
fileclay shows no advertising. If that changes, this policy will be updated first. Any update will appear on this page with a new date.